Supervisor Club Full Time - Full-time

Summary

Club Supervisor

Detail-oriented, organized, and a real people-person,...The Club Supervisor opportunity may be a great fit for you. This position is responsible for managing numerous team members and achieving exceptional program execution by fostering a true "team" dynamic. The Club Supervisor makes frequent independent decisions of importance regarding associate performance and operations management at their assigned locations then communicates these decisions effectively, as appropriate.

Essential Job Duties and Responsibilities

Associate Management

• Supervise team members
• Plan, schedule and direct their work
• Monitor and coach performance; train associates
• Prepare and deliver performance appraisals
• Make discipline and termination recommendations
• Handle associate complaints and grievances
• Oversee and enforce compliance with ASM policies and procedures
• Forecast headcount needs for Event Specialists and Lead Event Specialists
• Independently recruit, interview, and hire ES and LES
• Identify and recommend candidates for promotion

Event Management

• Build relationships with store managers and customers
• Appropriately schedule and staff events
• Analyze and report daily event execution
• Develop and recommend opportunities for event improvement
• Manage inventory and equipment for events
• Manage safety and security of associates and property
• Supervise and assist with event preparation and break down
• Conduct events in the event of a staffing emergency

Minimum Qualifications

• High School Diploma or GED.
• At least one year of experience managing employees preferred.
• Strong coaching and performance management skills
• Problem solving and conflict resolution skills
• Excellent organization, time management
• Strong written and oral communication skills
• Detail-oriented and capable of managing projects with excellent follow through and accuracy
• Strong interpersonal and customer service skills
• Ability to communicate professionally with associates, club management, and customers
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Ability to access internet and use spreadsheets for analysis and reporting
• Must complete Food Safety course, pass Food Safety Certification exam, and any additional requirements in accordance with local regulations which may include online or in-person training
• Satisfactory completion of background check/drug testing subject to applicable law

Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer