Payroll Analyst - Matthews, NC - Full-time

Summary: Analyze processes in recording hours of work, processing time records, compiling payroll statistics, maintaining payroll control records, garnishment, and calculating payrolls by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Responds in an accurate, thorough and customer friendly manner both verbally, and in writing, to associate inquiries primarily regarding all payroll and garnishments. Responds to other inquiries when required. Acts as a liaison between associate and garnishment vendors.

Responsible that all types of garnishment correspondence are answered on a timely basis and documented appropriately. Provides appropriate follow up as indicated in garnishment order to ensure successful processing of orders and customer satisfaction.

Analyze and process period end wage cross charges from regions. Keep detailed journal entries showing documentation of all wage cross charges. Coordinates with Payroll Supervisor on period end entries.

Coordinate and key all federal and state tax forms. Ability to research and maintain associate tax forms when transferring to different states or moving to a different state. Ability to analyze tax forms for proper format per state and federal tax laws.

Ability to process payroll for hourly, warehouse, and admin utilizing all payroll jobs through internal payroll software. Maintain records for salary continuation to be used in the computation of eligible wages for bonus.

Responsible for tracking and paying all federal and state withholding taxes. This includes maintaining monthly, quarterly, and yearly payroll logs of taxes withheld from payroll checks. Knowledge of all state tax laws.

Responsible for assisting Payroll Supervisor in the completion of all federal and state quarterly and annual reporting. Knowledge of federal/state tax laws in preparation of W-2’s.

Knowledge of Payroll Clerk and Payroll Coordinator job functions.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

Design – Demonstrates attention to detail.

Problem Solving – Identifies and revolves problems in a timely manner.

Technical Skills – Pursues train and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service – manages difficult or emotional customer situations. Responds promptly to customer needs. Responds to requests for service and assistance; Meets commitments.

Interpersonal – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Oral Communication – Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification; Responds well to questions; Participates in meetings.

Team Work – Balances team and individual responsibilities. Puts success of team above own interest.

Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.

Written Communication - Able to read and interpret written information.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Supports affirmative action and respects diversity.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Generates suggestions for improving work.

Planning/Organizing - Uses time efficiently.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.




Qualifications

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree (B. A.) from four-year College or university or six years payroll experience and/or training; or equivalent combination of education and experience. Certification from American Payroll Institute a plus or currently taking classes provided by the APA.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word; Excel; Access database software; GEAC (Infor) Accounting software and GEAC payroll systems; Workforce Management System.

Language Ability:

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, and customers.

Math Ability:

Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Other Qualification:

Must be extremely detailed oriented and possess good organizational skills. Ability to perform in a team role. Superior customer service skills. Ability to multi-task and work well under pressure. Must possess excellent phone skills and ability to project professionalism, courtesy, tact, diplomacy, discretion and sound judgment.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.