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in Sandy Springs, GA

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Hours Full-time, Part-time
Location Sandy Springs, GA
Sandy Springs, Georgia

About this job

Our Facility Maintenance team is responsible for: keeping our clubs clean, well maintained and safe; making sure all exercise equipment is working properly; and providing a positive experience for our members and guests. No two days will be the same, and you'll likely experience a variety of slightly different challenges each day in a high-energy, health club environment. A positive attitude is a plus.

Duties & Responsibilities

Member Experience

* Assists staff in keeping locker rooms, fitness floors and common areas clean, tidy and welcoming at all times

* Assists with keeping towels and amenities properly maintained and present

* Ensures staff is courteous to members and respectful of their privacy in the locker rooms

* Works alongside staff to complete tasks thru leading by example to improve members experience

* Connects with all members to ensure that they are enjoying their experience

* Proactively interacts with members to gather feedback

* Assist with responding to member feedback with urgency and provides follow up communication with solutions

* Routinely and repetitively lift more than 20 pounds

Sales & Promotion

* Promotes Life Time programs, products, and services

Financial & Budgetary

* Assists the Manager with monthly and annual budget recommendations

Managerial & Supervisory

* Creates and coordinate Operations staff schedule

* Serves on the club Safety Committee ensuring policies and regulations are in compliance with OSHA regulations

* Assists in overseeing locker rooms, fitness floor, tennis, pool and towel services operations

* Assists in training team members through standard operating procedures, role playing, shadowing and providing feedback

* Assists with recruiting and interviewing for the Operations department

* Assists with coaching and counseling team members

* Attends weekly department head, Operations department, and "all club" meetings

Education & Experience

* High school diploma or GED

* College degree in business, hospitality, or related field preferred

* One-year customer service experience

* Health and fitness operations experience preferred

* Experience with building operations preferred

Licenses / Certifications / Registrations

* CPR/AED certification required within the first 30 days of hire

* Aquatic Facilities Operator Certification (AFO)

* Certified Pool Operator license (CPO) within 3 months of hire

Benefits

All Life Time Team Members receive:

* Complimentary Life Time membership

* Team Member discounts for Life Time products & services

Additional Full Time Benefits

* Medical, Dental, and Vision Plan

* 401(k) Retirement Plan

* Industry-leading Education and Training

* Flexible Spending Account -- Dependent (day) Care Account

Compensation

* Hourly Wage