Kids Activities Manager

Do you enjoy working with children and living a healthy way of life? We are looking for an enthusiastic Kids Activities Manager who enjoys working in a fast paced environment and helping kids to actively engage in their areas of passion. A typical day for a Kids Activities Manager could include:

* Oversee the planning, execution, and results of special events like Daddy Daughter Dance

* Facilitate a staff meeting

* Coaching conversations with team members

* Plan a marketing campaign for an upcoming Parent's Night Out event

* Conduct interviews for Kids team members

* Analyzing financial performance results

* Supervise Music time in the infant toddler play space

Job Description

As a Kids Activities Manager, you'll oversee the day-to-day organization, operation, promotion, administration and supervision of the Kids Activities Department. You will manage and lead a group of team members who are responsible for providing a fun, entertaining, engaging, educational and safe environment for our Life Time Junior Members. The two major components of this department are Kids Activities programming and Child Center operations. You'll also be responsible for optimizing departmental performance and excellence to reach or exceed revenue goals. By consistently delivering high quality service, you will assist in growing and retaining our Junior Membership base.

Duties & Responsibilities

Member Experience

* Greets and welcomes parents and children in a warm and friendly manner

* Exhibits outstanding customer service by developing positive relationships with members

* Articulates extensive knowledge of Life Time programs, products, services, policies and procedures

* Ensures team members initiate, develop and maintain personal relationships with members and their children

* Resolves child conflicts in a fair and professional manner

* Quickly responds to members' questions, comments and concerns

* Executes a number of all-club member events per year

Sales & Promotion

* Markets, promotes and sells all Kids programs throughout the club and in the community to increase participation

* Plans and organizes special events throughout the year to promote value to the members for club participation and increase attendance in fee-based programs

* Promotes all Life Time programs, products and services

* Ensures team members continually increase their knowledge of Life Time products, services, policies and procedures.

Financial & Budgetary

* Monitors revenue, registrations and program attendance for Kids Activities programming and the Child Center area.

* Oversees department budget and participates in the annual planning process

* Monitors profit-and-loss statements and making necessary adjustments within the department

* Completes payroll and ensures labor costs are within the budgetary guidelines

* Maintains Kids-related inventory and ordering supplies

Managerial & Supervisory

* Plans programming for all areas of the Kids Activities Department

* Manages Coordinators, observes and evaluates various programs including:

* PlaySpace (Toddler) Programming

* Birthday Parties

* Summer Camps

* Rock Climbing programs & Open Climbing

* Trains team members through shadowing, orientation, direction and feedback

* Coaches and counsels team members

* Recruits and interviews frontline team members

* Ensure program audits are completed and documented monthly

Customer Service:

* Serve external and internal customers in a caring, courteous and professional manner to promote Life Time's family-friendly hospitality

* Maintain a positive attitude while communicating and cooperating with parents to better accommodate the needs of their children

Safety:

* Complies with all company safety rules

* Uses all required safety devices and personal protection equipment

* Reports accidents and injuries to supervisor as soon as possible

* Participates in safety training and safety inspections

* Suggests methods of preventing hazards to safety committee

* Immediately report suspicious or inappropriate behaviors or abuse relating to youth

Education:

* College degree or Early Childhood Education Certificate preferred

Experience:

* Minimum of one year experience managing in a related field

* Minimum of one year experience working in a children's program, day care or camp experience

* Experience with event planning and coordination is preferred

* Sales experience or driving participation goals is highly preferred

Licenses / Certifications / Registrations:

* First Aid certification required within the first 60 days of hire

* Infant/Child and Adult CPR/AED certification required within the first 60 days of hire

* Early Childhood Education Certificate (preferred)

* Successfully complete and pass Kids Activities Manager certification

Other Requirements

Must complete all state or federal requirements prior to first day of directly working with children or within other specified timeframe. Requirements vary by state and may include, but are not limited to:

* Tuberculosis test

* All required vaccinations (or signed exemption)

* Fingerprints taken by a local police department for a background check

* Background checks required by state specific child care licensing laws in addition to a Life Time background check

* Continuing education courses for continued employment in working with children

All requirements must be completed at the cost of the applicant, unless prohibited by law.

Benefits

All Life Time team members receive:

* Complimentary club membership

* Team member discounts for Life Time products & services

* Opportunities for advancement based on performance

Full-time Life Time team members also receive our premier benefits package, which includes:

* Medical, Dental and Vision insurance

* Disability insurance

* Life insurance

* 401K plans