The job below is no longer available.
You might also like
in Rocky Mount, NC
$17est. per hour Purdue Pharma • 7h agoUrgently hiring 14 mi Use left and right arrow keys to navigate- $1,940
Verified per week MedPro Healthcare Allied Staffing • 17h agoUrgently hiring 3.9 mi Use left and right arrow keys to navigate - $24
est. per hour Altice USA • 7h agoUrgently hiring 3.9 mi Use left and right arrow keys to navigate - $15
est. per hour Altice USA • 7h agoUrgently hiring 3.9 mi Use left and right arrow keys to navigate 
$15est. per hour Optimum/Altice USA • 14h agoUrgently hiring 3.9 mi Use left and right arrow keys to navigate
Customer Svc Tech - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Rocky Mount, NC Rocky Mount, North Carolina |
About this job
CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.
Job Summary
The Customer Service Technician responsibilities include, but are not limited to: installs and repairs single and multi-line residential and business accounts. This position maintains and repairs outside plant cables, which include, copper and fiber, which are underground, direct buried, and aerial. Must be able to work overtime, and take callouts. Excellent customer and team skills are required.
Posting Date: 9/21/2017
Closing Date: 10/02/2017
Job Description
* Job requires specialized advanced vocational skills (generally non-theoretical) acquired on or off the job, typically gained through a combination of education and relevant experience, totaling 4 years post-high school or equivalent.
* High school graduate or equivalent, an associate degree in electronics, or 2 years work related experience or must have completed 12 college credit hours in computer science or electronics subject to company approval.
* Possess and maintain valid driver's license and have an acceptable driving record.
* Accept call-outs and overtime as a condition of employment.
* Satisfactorily complete company schools: AC/DC; Basic OSP, Service Tech Modules 1, 2, 3, Basic Transmission and Noise Mitigation, and Cable Repair.
* Successfully meet physical requirements; work aloft from ladders, platforms, poles (with climbers), and bucket trucks; safely lift, carry, set up and secure 75 lb ladder; able to load/transport standard nitrogen cylinder.
* Possess strong analytical and problem solving skills.
* Possess a good attendance, work and safety record.
* Work from oral or written instructions with the ability to plan work without direct supervision.
* Have neat and legible handwriting
* Possess proficient personal computer operation skills.
* Must be able to work with internal and external customers
* Successfully complete the trial period outlined in the labor agreement
Qualifications
Education
Alternate Location: US-North Carolina-Rocky Mount
Requisition #: 156315
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Job Summary
The Customer Service Technician responsibilities include, but are not limited to: installs and repairs single and multi-line residential and business accounts. This position maintains and repairs outside plant cables, which include, copper and fiber, which are underground, direct buried, and aerial. Must be able to work overtime, and take callouts. Excellent customer and team skills are required.
Posting Date: 9/21/2017
Closing Date: 10/02/2017
Job Description
* Job requires specialized advanced vocational skills (generally non-theoretical) acquired on or off the job, typically gained through a combination of education and relevant experience, totaling 4 years post-high school or equivalent.
* High school graduate or equivalent, an associate degree in electronics, or 2 years work related experience or must have completed 12 college credit hours in computer science or electronics subject to company approval.
* Possess and maintain valid driver's license and have an acceptable driving record.
* Accept call-outs and overtime as a condition of employment.
* Satisfactorily complete company schools: AC/DC; Basic OSP, Service Tech Modules 1, 2, 3, Basic Transmission and Noise Mitigation, and Cable Repair.
* Successfully meet physical requirements; work aloft from ladders, platforms, poles (with climbers), and bucket trucks; safely lift, carry, set up and secure 75 lb ladder; able to load/transport standard nitrogen cylinder.
* Possess strong analytical and problem solving skills.
* Possess a good attendance, work and safety record.
* Work from oral or written instructions with the ability to plan work without direct supervision.
* Have neat and legible handwriting
* Possess proficient personal computer operation skills.
* Must be able to work with internal and external customers
* Successfully complete the trial period outlined in the labor agreement
Qualifications
Education
Alternate Location: US-North Carolina-Rocky Mount
Requisition #: 156315
This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Your Privacy Choices