Customer Service Representative - Full-time / Part-time

Job DescriptionFantastic opportunity to work for a premier employer. Strong customer service skills required. The ability to navigate through window based programs. Excellent problem solving skills a must. Inbound calls, handling customer complaints, inquires. Strong problem resolutions skills.Consistently utilizes tools and support provided, to determine appropriate direction and steps required to gain customer satisfaction while balancing both the company-s needs and those of the customer.Performs customer system transactions with a high degree of accuracy maintaining written paperwork- quality standards and expectations.Consistently and effectively offers feedback to Supervisors and Management regarding areas that require attention, and focusing on trends in products and call disposition.RequirementsMust be proficient on web based systems. Able to navigate the internet and use windows based programs. Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]