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Hours Full-time
Location Green Bay, WI
Green Bay, Wisconsin

About this job

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.  This position reports to the hotel Rooms Director. The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction.  This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. Duties include:Responsible for short and long term planning and the management of the hotel's Housekeeping operations Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans Solid understanding of housekeeping and laundry supplies and pars Teach employees importance of, and how to greet guests and courteously solve guest requests See that inspection program is consistently maintained Assure all safety and security policies and procedures are followed Work closely with all other Departments Inspect some rooms daily Experience purchasing linens and housekeeping supplies Current on latest housekeeping and laundry technology Work closely with vendors to assure proper pricing, delivery, and maintenance Experience teaching, supervising, and mentoring multilingual and multicultural staff Ensure OSHA and ADA policies are adhered to Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful Insures proper staffing levels for customer service goals Coach and counsel employees to reflect Hyatt service standards and proceduresHyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity.  This is the Hyatt Touch. Qualifications Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.4 years or more of progressive hotel Rooms Management experience (typically with Hyatt). With opening hotels, previous hotel pre-opening experience preferredService oriented style with professional presentations skillsHotel/Hospitality degree an assetMust possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom lineClear concise written and verbal communication skills in EnglishMust be proficient in Microsoft Word and ExcelMust have excellent organizational, interpersonal and administrative skills Green Bay PressGazette. Keywords: Head Housekeeper, Location: Green Bay, WI - 54305