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in Fargo, ND
Customer Service Representative - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Fargo, North Dakota 58103 Fargo, North Dakota |
About this job
Candidates will be working in an office environment will a total of 5 employees in the call center
Will be required to respond to customers calls setting up services for clients in a 50 mile radius of Fargo/Moorhead
Will deal with distraught customer, and candidates will be required to calm the client down and make them feel comfortable
Call volume is about 20-30 calls on average/day
Call volume is based on weather. Extremely hot days and cold days call volume is very high
Entering client information and contacting service technician on next job site
Must Have:
- 2 years of customer service experience
- Computer proficient
Nice to Have:
- Bachelor's degree or equivalent is a plus
- Collections experience is great, not required.
Hours: M-F 10:00am-7:00pm
Will be required to work every 6th Saturday (Saturday and Sundays in the winter)
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.