Lead Operator

Overview

The Lead Operator is responsible for training and overseeing the daily activities of Operators and solving complex operations problems and performing maintenance/operations activities at water/wastewater treatment facilities.

Responsibilities

• Manages day-to-day activities of operating and maintenance of treatment facilities.
• Allocates work and provides technical direction, assistance and training to other personnel.
• Ensures that all SOPs are followed and DOT, OSHA and other requirements are met. Makes recommendations for improving SOPs.
• Interacts with Operations Manager to ensure safety and permit compliance.
• Interacts with contract laboratories to ensure proper reporting limits and any QA/QC issues
• Communicates with client and customers related to routine technical aspects of operations and responds to inquiries.
• Trains employees on proper plant operations, repair and installation techniques, SOPs and safe work practices.
• Other duties as assigned.

Qualifications

Education/Experience: High School Diploma or GED and 5-7 years water/wastewater experience. Previous supervisory experience preferred.

Licenses/Certifications: Valid Driver’s License (CDL preferred). Water/Wastewater Operator’s License specific to state and site specific requirements. Other licenses may vary according to specific site and assignments.

Technical: Advanced proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Working knowledge of OSHA requirements, DOT regulations & Utility SOPs. Advanced knowledge of process control measures.

Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Maintains composure in challenging situations. Collaborates with others. Asks for constructive feedback. Promotes a culture of diversity, respect & accountability. Challenges other through productive discussion.

Problem Solving & Quality: Pays attention to detail. Identifies & solves complex issues. Thinks “big picture” when assessing problems/opportunities. Develops innovative & creative solutions.

Managing For Results: Follows all company policies & SOPs. Delegates, prioritizes & manages the work of others. Balances competing priorities, scheduling issues & deadlines. Delivers effective feedback. Manages cost, quality & expedience.

Leadership & Initiative: Motivates & empowers others. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments. Seeks out opportunities for leadership & development. Trains, coaches & mentors others. Champions change.

PHYSICAL DEMANDS

Must be able to: frequently lift 50-60 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.