Room Attendant (Housekeeper) - Full-time / Part-time

Description

• Willingness to accept the most effective role.
• Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
• Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios.
• Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
• Reports hazardous conditions in work area or equipment to supervisor.
• Maintains a stocked, organized, and clean cart with sufficient supplies.
• Reports maintenance issues.
• Documents and secures lost and found items.
• Communicates with guest on a professional and friendly manner.
• Keeps supplies ready by restocking housekeeping cart at end of shift.
• Assists House person, including delivering guest requests and pick up of used guest items.
• Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms.
• Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

• Familiar with housekeeping including sanitation, laundry operations, and guest service.
• Good oral communication skills.
• Candidate must be committed to exceeding guest expectations through outstanding guest service.
• Promotes team spirit and works collaboratively to achieve team goals.
• Must be flexible regarding scheduling as it is based on business demands.
• Successful completion of criminal background check and drug screen.

PHYSICAL REQUIREMENTS:

• Lift up to 30 lbs., bending, stretching.
• Exposure to chemicals.
• Push/pull a 100lb. cart along a carpeted surface.