Service Advisor

What We re Looking For We are looking for dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. What We Offer * High volume, highly productive shop * Health Insurance * Dental insurance * Life Insurance * 401K * Full time on staff trainers Responsibilities * Greets customers promptly * Obtains customer and vehicle information * Clearly reports all vehicle symptoms as described by the customer * Determines and recommends needed maintenance base on age, mileage, and vehicle history * Prepares complete and accurate estimate of cost for labor and parts * Establishes follow-up time * Monitors the progress of each vehicle throughout the day, updating customers frequently * Verifies that final invoice reconciles with work performed on the repair order * Explains all completed work and charges to customers Qualifications * Minimum of 2 years experience in a service advisory role * Ability to work hard with limited supervision * Must be able to manage in a fast-paced work environment * Knowledge of automobiles * Positive attitude * High volume mentality * Must be able to pass pre-employment screens (Background & Drugs)