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in Delaware, OH

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Hours Full-time, Part-time
Location Delaware, OH
Delaware, Ohio

About this job

PLEASE SUBMIT YOUR APPLICATION AND FOLLOW UP IN PERSON TO JAY WEAVER OR ROBERT MEADE AT THE DEALERSHIP Chesrown Chevrolet Buick GMC is seeking an organized and detailed Service Advisor. Chesrown Chevrolet Buick GMC offers the chance to channel your skills and experience into a meaningful career. From service to sales and marketing, to human resources, accounting and finance, you'll find a team that thrives on collaboration and diverse perspectives and an environment that continually challenges and recognizes your talents. Our continued growth relies on selecting the best people to lead our organization in all areas. We achieve this goal by being a customer-focused organization that provides superior products, service and shopping experiences. Every associate plays a critical role in our success and in achieving the Chesrown Mission. From college graduates just beginning their careers to experienced customer service professionals who care for our customers, to skilled technicians who can diagnose, repair and maintain even the most advanced vehicles on the road, our success depends on all of us. Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and recommending needed maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Verifying that the final invoice reconciles with the work performed on the repair order * Explaining all completed work and charges to customers Job Requirements * Proven record of achieving exceptional Customer Satisfaction * Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must * Above average energy level * A desire for a long term career with a growing organization * Personal and professional integrity * ADP computer experience a plus Benefits * 401k with match * Health, Dental, and Vision Insurance PLEASE SUBMIT YOUR APPLICATION AND FOLLOW UP IN PERSON TO JAY WEAVER OR ROBERT MEADE AT THE DEALERSHIP