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Hours Full-time, Part-time
Location Raynham, MA
Raynham, Massachusetts

About this job

As vehicles are getting more and more technologically advanced and customers are becoming even more knowledgeable, Mastria Automotive Group is in need of a Vehicle Product Coordinator to assist our clients in a professional and dynamic delivery process. The ideal candidate is technology-oriented and has exceptional customer service skills. Responsibilities * Committed to becoming an expert by gaining in-depth knowledge of our brand's vehicles, accessories, and technology. * Has a full knowledge and understanding of our company history and its values * Gives customers in depth information on the owner s manual and warranty * Can demonstrate features of the vehicle, show the customer navigation systems, Onstar, Starlink (i.g. help them connect their Bluetooth to their mobile phone) * Follow up with customers to ensure complete satisfaction * Can conduct a dealership orientation welcome tour introducing customers to various points of interest of the dealership. * Give customers a full demonstration of all the services Mastria has to offer. Qualifications The ideal candidate must have a strong desire to succeed. We re looking for a friendly, tech-savvy individual to fill our Product Coordinator/Automotive Product Specialist position. This role if heavily focused on customer service. You don t have to have automotive experience to be successful, but you should have experience providing exceptional customer service. * Prior experience working with customers and providing an exceptional experience * Steady work history and the commitment to starting a new career * Outgoing personality with expertise at developing relationships (i.e., a people person ) * Excellent appearance, verbal/written communication, strong negotiation and presentation skills * Technology savvy * Valid U.S. Driver s license Compensation and Benefits * 40 hours per week * $15.00 dollars per hour plus additional monthly bonus * Health, dental and vision coverage * 401K program * Paid Vacation * Opportunity to advance within the company