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in Middleboro, MA
Automotive Product Coordinator (Raynham)
•30 days ago
Hours | Full-time, Part-time |
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Location | Middleboro, MA Middleboro, Massachusetts |
About this job
As vehicles are getting more and more technologically advanced and customers are becoming even more knowledgeable, Mastria Automotive Group is in need of a Vehicle Product Coordinator to assist our clients in a professional and dynamic delivery process. The ideal candidate is technology-oriented andhas exceptional customer service skills. Responsibilities * Committed to becoming an expert by gaining in-depth knowledge of our brand's vehicles, accessories, and technology. * Has a full knowledge and understanding of our company history and its values * Gives customers in depth information on the owner s manual and warranty * Can demonstrate features of the vehicle, show the customer navigation systems, Onstar, Starlink (i.g. help them connect their Bluetooth to their mobile phone) * Follow up with customers to ensure complete satisfaction * Can conduct a dealership orientation welcome tour introducing customers to various points of interest of the dealership. * Give customers a full demonstration of all the services Mastria has to offer. Qualifications The ideal candidate must have a strong desire to succeed. We re looking for a friendly, tech-savvy individual to fill our Product Coordinator/Automotive Product Specialist position. This role if heavily focused on customer service. You don t have to have automotive experience to be successful, but you should have experience providing exceptional customer service. * Prior experience working with customers and providing an exceptional experience * Steady work history and the commitment to starting a new career * Outgoing personality with expertise at developing relationships (i.e., a people person ) * Excellent appearance, verbal/written communication, strong negotiation and presentation skills * Technology savvy * Valid U.S. Driver s license Compensation and Benefits * 40 hours per week * $15.00 dollars per hour plus additional monthly bonus * Health, dental and vision coverage * 401K program * Paid Vacation * Opportunity to advance within the company