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in Naperville, IL

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Hours Full-time, Part-time
Location Naperville, IL
Naperville, Illinois

About this job

Toyota of Naperville is seeking professional, top- notch and driven cashiers to join our team part time, with a varied weekly schedule. Cashier would provide customers assistance within our entire dealership. Must have excellent phone skills, a positive attitude and a smiling face. This position is required to work Tuesdays 11am-3pm. Also requires open availability to work days and evenings, up to 29 hours per week. Responsibilities * Greets customers in a professional manner * Operates switchboard telephone system * Communicates with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold * Takes thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave * Provides basic information to callers who have general inquires * Prepares sales and service gas tickets for the accounting department * Serves as a backup to the sales department cashier * Assists the General Manager with various clerical duties as needed * Friendly, professional, courteous and efficient when working with all customers and employees * Calculates the customer s bill using the dealership s computer system. * Receives cash, checks and credit card payments from customers and records the amount received on the repair order and/or counter ticket. * Makes change accurately and issues receipts to customers * Records totals of counter tickets and repair orders, verifies against all cash, checks and credit card payments on hand at end of shift * Works with department managers to keep abreast of new products and services offered by the dealership and any changes in price * Refers customers who have additional questions to the service advisor or other appropriate individual * Handles customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication * Gives cash refunds accurately to customers for approved returned merchandise Qualifications * Demonstrated superior customer service skills * Excellent communication skills and high attention to detail * Ability to multi-task and handle several phone calls at once * Must have at least a high school diploma/GED * Must be proficient in Microsoft Word and Excel * Must have dealership and/or recent retail receptionist experience * Must be able to work some evenings and weekends * All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license * Professional appearance and strong work ethic What We Offered * Industry leading paid vacation * Positive/motivating work environment * We promote from within * Diverse workforce * Women certified workplace
Associated topics: barista, drive thru, greeter seater cashier, host cashier, hostess, pos, prep cook, receptionist, restaurant, valet