Automotive Service Advisor

Ray Auto Group is seeking an organized and detailed Service Advisor. Service Advisor responsibilities * Greeting customers promptly * Obtaining customer and vehicle information * Clearly reporting all vehicle symptoms as described by the customer * Determining and recommending needed maintenance base on age, mileage and history of vehicle * Prepare a complete and accurate estimate of cost for labor and parts * Establish follow up time * Monitor the progress of each vehicle throughout the day, and updating customers frequently * Verifying that the final invoice reconciles with the work performed on the repair order * Explaining all completed work and charges to customers Requirements: * Minimum 1 year experience in a service advisory role * Reynolds experience is preferred but not required. * Chevrolet or Chryslerexperience is a PLUS! * Positive attitude * High volume mentality * CSI focused * Required experience: * Service Advisor, Dealership, Automotive Knowledge: 1 year