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in Buford, GA
Collections Reporesentative - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | BUFORD, GA BUFORD, Georgia |
About this job
Collection Representative
Responsibilities:
Responsibilities:
- Interacts with client’s Accounts Payable Department regarding status of payments in a fast goal oriented collections department.
- Identifies areas of concern and provides effective problem resolution and suggestions regarding customers’ account status.
- Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
- Responsible for monitoring and maintaining assigned accounts – High volume customer calls, account adjustments, small balance write off.
- Accountable for reducing delinquency for assigned accounts.
- Tracks progress of accounts and updates via company data base for weekly aging report.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- 2-Years minimum Collections experience
- Previous experience in customer interaction
- Strong attention to detail, goal oriented
- Experience with Excel a plus
- Strong problem resolution and reasoning abilities
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities
- Accounts Receivable knowledge/experience a plus