Inside Sales - Full-time / Part-time

The Inside Sales Consultant role is to develop and maintain sales relations with Inside Sales Accounts.

Schedule for position is Monday - Friday 11:30am - 8pm.

• Achieve monthly sales KPI's
• Maintain Inside Sales CRM information in SalesForce.com and SAP with customer information, tasks, calendar, Inside Sales Tracker, and call notes
• Build valuable relationships with all customers.
• Inform customers of Educational Opportunities available. Schedule those with proper education team member.
• Schedule purposeful calls 2-3 week customer calls to add value. Schedule follow up calls on all introductory orders within 5 days of delivery.
• Complete daily scheduled follow up calls
• Offer National and Local Promotions as well as appropriate Inside Sales Sampling opportunities to customers
• Process orders received via phone, email or fax
• Provide weekly, monthly and ad hoc reports (key performance indicators) of Inside Sales activity
• Communicate customer feedback to Sales/SCM Management
• Handle in-coming calls
• Initiate calls for prospective new Inside Sales accounts identified by Sales Management
• Conduct Marketing Surveys when necessary.
• Provide support to call center operations as determined by the Supervisor
• Able to recognize and produce up selling during the order process

• High School Diploma, or 4 year College Degree preferred
• Willing to consider recent graduates who have an interest working within beauty industry
• 1-3 years of experience in similar field with progressively higher skills and training
• 1-3 years of experience in Telesales/Telemarketing with proven sales success
• 3-5 years of experience in Customer Service, preferably in a call center environment with knowledge of Collection / Accounts Receivable functions
• Schedule for position is Monday - Friday 11:30am - 8pm
• Strong telesales/telemarketing sales skills
• Experience with CRM such as SalesForce.com or similar platform skills
• Strong data entry skills and knowledge of SAP software level 4.6 or similar platform
• Experience with Microsoft Word, Excel, PowerPoint and Outlook.
• Ability to prepare business correspondence and reports; basic knowledge of chart, graph and table formatting