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in Seattle, WA
Solutions Advisor. Instore Marketing Team WA
•30 days ago
Hours | Full-time |
---|---|
Location | Seattle, WA Seattle, Washington |
About this job
Great Customer Service skills and a Go-Getter! Read-on
Ideal position for a Professionals looking for Part Time work.
Position simply is to set appointments for our Outside Sales Team.
Hourly, plus commissions and incentives.
GENERAL SUMMARY: Under the direction of the In Store Supervisor, an In Store Marketer
SCOPE OF RESPONSIBILITY: *
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
Education/Training High school diploma or equivalent preferred.
Role specific abilities/skills
Equal Opportunity Employer / Disability / Vet.
Ideal position for a Professionals looking for Part Time work.
Position simply is to set appointments for our Outside Sales Team.
Hourly, plus commissions and incentives.
GENERAL SUMMARY: Under the direction of the In Store Supervisor, an In Store Marketer
- Approaches customers in the Sears full line store, to generate quality leads from a homeowner that has an interest in a no cost, no obligation estimate on one of our home improvement products.
- The In Store Marketer is the first contact with potential Sears Home Improvement Product customers and must maintain a high level of customer service as a 'Greeter' in the retail store environment.
- Must be courteous and professional at all times with Sears's customers and retail associates.
SCOPE OF RESPONSIBILITY: *
- Maintain company established budgeted performance metrics , e.g. productivity, confirmation, hot calls and CLPH. * As defined in the Standard Operating Procedures and related training, ask appropriate questions to determine customer needs and interest in scheduling an appointment. * As defined in the Standard Operating Procedures and related training, respond appropriately (rebut) to soft objections or concerns from customer.
- Must be committed to maintaining and meeting scheduling requirements established at time of hire or as agreed upon * between supervisor and associate.
- Ability to introduce yourself and greet each customer in a professional manner.
- Thank customers for shopping at Sears.
- Maintain a positive mental attitude at all times and handle each customer (internal and external) in a polite, professional manner.
- Maintain a general knowledge of Sears's retail store layout in order to direct customers to specific departments.
- Direct customer complaints/concerns to appropriate parties.
- Based on skill and ability, the In Store Marketer may be asked to assist in training new team members.
- Report hours worked and lead information on a daily basis.
- Call in leads to the Appointment Center at the end of each shift.
- Fax time sheet and customer report at end of the shift on the last day worked for the week.
- Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS
Education/Training High school diploma or equivalent preferred.
Role specific abilities/skills
- Candidates must have ability to persuade / minimum selling skills preferred.
- Prior face-to-face marketing experience is helpful but not required.
- Self-starter, have the ability to stay focused on goals, self-disciplined.
- Must be able to maintain a positive attitude while handling rejection.
- Must have legible handwriting.
- Must have above average verbal communication skills.
- Must be flexible to adjust work schedule to meet needs of business.
- Must have reliable transportation.
- Must be able to stand and walk for extended periods of time.
Equal Opportunity Employer / Disability / Vet.