Barista (Coffee Shop Attendant) - Hilton Phoenix Chandler - Full-time / Part-time

The award winning Hilton Phoenix Chandler is looking for a Barista with option for full time. At the Hilton Phoenix Chandler, we pride ourselves on being hospitable, working with others and always having fun. In the seven years of operation, we have won four?Connie Awards for 2010, 2012, 2013 and 2014 (ranking us the #1 Hilton in the brand) as well as two Brand Excellence Awards in 2011 and 2015. These awards are granted to the Hiltons in the America?s with the highest cleanliness and condition scores, as well as customer satisfaction scores. Furthermore, our Food & Beverage outlets are consistently ranked in the top ten in the brand.

Texas Western Hospitality flies only the best flags, builds only the best hotels and employs only the best of managers. This simple, yet proven strategy has allowed us to deliver exceptional results to all of our stakeholders; investment partners, owners, associates and customers alike.

We are looking for individuals who are flexible, adaptable, and moldable; that want to grow within the hospitality industry.

A Barista effectively promotes, takes, prepares and delivers food and beverage orders to Caf? guests while demonstrating superior hospitality skills.

• Accurately and quickly take, enter, prepare and deliver orders to guest according to our caf? standard service sequence and use record specifications.
• Operate Micros food ordering system and cash register closing guest checks to room charge, credit, card or cash.
• Be familiar and ready to answer all questions about cooking methods, allergen information, menu items, specials and prices of all items.
• Be familiar with hotel facilities, their hours and location; be ready to provide information to guests as needed.
• Ensure all work areas are sanitized and neatly working with all purpose cleaners.
• Complete appropriate paperwork such as: production charts freezer pull forms, opening, transition, and closing checklists, and inventory par sheets.
• Monitoring and maintaining a stock of prepared menu items based on production sheets
• Greets guests and accommodates special requests as needed.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

Experience

Preferred

• 1 year(s): Retail or Food and Beverage

Education

Preferred

• High School or better

Skills

Preferred

• PUNCTUAL
• FAST PACED
• OUTGOING
• COMMUNICATION SKILLS

Behaviors

Preferred

• Team Player: Works well as a member of a group

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self-Starter: Inspired to perform without outside help