Concierge-Near Salt Lake City Airport - Full-time

• Looking to gain customer service and hospitality experience in a market-changing, fast-growing company?

• Looking for a place that you can expand your current skillset at a company that is challenging all other rental car brands out there, revolutionizing the rental car experience?

• Have a strong desire to work with a company that supports its customers and its team members?

Then check out Silvercar!

Silvercar is a mobile technology driven, early stage car rental brand that is growing quickly and looking for its next star team member! At Silvercar, we eliminate the hassles and frustrations customers experience renting cars by delivering a top-notch experience through the use of our mobile app and white-glove concierge service. A fast-paced, customer service driven environment that provides high-end car rental service to our clients that not only challenges all other rental brands, but revolutionizes the customer experience is what you’ll find at Silvercar! We are looking for qualified candidates that want to work in an innovative environment built around our customers. If this sounds like a match to your aspirations, please apply! We want to meet you!

We are looking for a self-motivated individual to join the team as a Concierge. The Concierge is responsible for maintaining the Silvercar fleet.

Check out the details of the position below:

• Wash, detail and prepare vehicles for staging including exterior washing, detailing interior and exterior, refueling and customer preference resets on the MMI.

• Shuttle vehicles between fuel station, car wash and vehicle staging/customer pick up area, as well as same city locations and dealership for general maintenance such as oil changes, tire rotations, etc.

• Prepare new and/or transferred vehicles for service upon delivery.

• Prepare vehicles for service before transport to alternate locations.

• Perform remedial maintenance to vehicles as necessary such as minor body repair, interior repairs, etc.

• Prepare vehicles for defleeting as necessary.

• Perform facility housekeeping when necessary to ensure a safe and presentable work and customer environment.

• Perform dispatch and customer pick-up/drop-off communications as necessary for facilitating timely and courteous customer transitions.

The qualified Concierge candidate has the following knowledge, skills and abilities:

• Exhibit superior driving skills, mindful of the customers comfort level

• Know how to navigate the local area

• Smart technology savvy (iPhone, iPad, Android)

• Be comfortable using technology to communicate with customers

• Experience interacting with customers in a service environment preferred.

• Prior valet and/or shuttle driver experience preferred.

• Availability to work days, nights, and weekends.

• Located near airport.

Job Requirements and Working Conditions:

• Exposure to both indoor and outdoor elements on a daily basis – commuting to and from airport, entering and exiting buildings, and transportation mode during all seasons

• Driving a vehicle, potentially in heavy traffic conditions, day and/or night hours, frequently, including the ability to see with normal or corrected vision

• Telephone and computer work requiring normal or corrected verbal communication capabilities, including seeing and hearing

• Standing, sitting, lifting, bending, reaching, typing, writing - regularly

Fine Print (But Important!):

• Must be at least 19 years old

• Full time position

• Availability needed for days/nights and weekdays/weekends

• Must have a clean driving record

• Must be able to pass a drug screen and background check

To read more about us, visit www.silvercar.com/careers!

Equal Opportunity Employer