Project Manager - Entry Level - Full-time

Responsibilities include the following, but is not limited to:

· Assist in Management of the on-boarding process for new customers.

· Work closely with the Service Manager and Sales team members, providing consistent support.

· Conducting customer follow up, as needed.

· Advises customer on pricing, delays and any other information pertinent to order or request.

· May be required to visit customers as needed.

· Responsible for deal registration with vendor partners.

· Coordinates and maintains relationships with customers to assist them and intra-department personnel with general technical product support.

· Ability to conduct conversations with technical counterparts internally and externally with respect to technical, installation and trouble shooting. Uses probing skills to clearly understand customer requirements.

· Responsible for handling miscellaneous projects that help build customer intimacy to help LANAIR be "faster, better and easier" to do business with - to include, but not limited to, quotation follow up, phone surveys, pro-active customer calls, telemarketing, business development activities, etc.

· Responsible for entering and maintaining client information in our system.

· Must possess attention to detail.

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the staff member assigned to this job.