Client Care Coordinator

At Home Instead, we take care of seniors who want to stay in their homes, as independent as possible for as long as possible.  We change lives on a daily basis and we have an exciting opportunity for the right person who has the ability to Build Trust, Take the Lead and Share your Heart with our clients.  

Our Client CARE Coordinator is the face of Home Instead with our clients, their families, our CAREGivers and referral partners.  Its an important role that includes conducting in-home meetings with potential clients to discuss the value that we bring to their daily lives.  Once they sign up for services, the CARE Coordinator then sees them through the launch process and becomes their primary point of contact.  It is the CARE Coordinator who is in the home the most and conducts CAREGiver Introductions, job shadowing or on-the-job training and periodic quality assurance visits for a group of clients.   From these visits, the CARE Coordinator identifies new care needs, recommends solutions and makes referrals to our community partners with the goal to provide the most comprehensive and appropriate level of care.


We are looking for the right person to help us take care of our clients in the South Hills of Allegheny County in addition to Washington County.  Do you have...

• An Associate's Degree and 3+ years of experience in working with older adults in their home.  A BS degree preferred.  Certified Nursing Assistant, LPN or RN a plus, but not required.  Home and community-based services experience (preferred)

Are you someone with 

• confidence with technology that makes the job more efficient and the company more productive
• the spirit of a Road Warrior and can travel within both of our service territories as required. 
• the flexibility to support a 24/7 business - which means conduct ng periodic visits in the evenings and/or weekends to support the client relationship.
• a calling to help others and can take the lead and not wait to be told what to do
• a warm personality and  the ability to connect with people
• critical thinking skills which means that you to ask questions, identify potential issues and recommend creative solutions  

APPLY TODAY as we cant wait to meet you!

We are a small business so if you like autonomy, recognition and the complete satisfaction of making a difference in the lives of others, this is a great opportunity!  You will work on a close team, but also have control of how your day is organized as the results of your efforts are obvious.  We offer competitive pay based on experience, benefits, company vehicle, phone allowance, generous paid time off and a positive work environment.



Greater Pittsburgh Homecare Services Inc. d/b/a Home Instead Senior Care is an Equal Opportunity Employer
Each Home Instead Senior Care franchise is independently owned and operated

Each Home Instead franchise is independently owned and operated.