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Shop Supervisor
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Lebanon, TN Lebanon, Tennessee |
About this job
Shop Supervisor
DESCRIPTION:
As a Shop Supervisor you will perform supervisor duties for a Truck Care Center which is an "on-highway" location providing light mechanical service and tire service to the Commercial Trucking industry. Responsibilities will include but not be limited to:
* Providing exceptional customer service to ensure long term growth in sales and profits.
* Delivering quality work every time.
* Communicating with internal and external customers.
* Should facilitate communications throughout the center while working closely with the General Manager.
* The Shop Supervisor is expected to assist in technical areas as needed.
* Working to ensure center profitability.
* Ensuring inventory is secured, stored and only accessible to the associates in accordance with company guidelines.
* Assisting with training, coaching and development of associates.
* Setting schedules so the center location is properly staffed with qualified personnel.
* Coordinating daily work duties by communicating specific work assignments and responsibilities to associates and holding them accountable.
* Working with and training staff in add-on sales and tire selling skills.
* Ensuring an atmosphere of professionalism exists at all times.
* Complying with all safety policies and practices.
* Implementing programs and procedures to ensure the safety of associates and customers.
* Ensuring service bays, part, and tire areas are clean, well maintained, and organized.
* All other duties as assigned by management.
REQUIREMENTS:
* High School Diploma or GED preferred (Vocational School a plus).
* At least one year of relevant experience in diagnostic, problem solving, and repair work (Service and/or management experience is preferred).
* Good computer skills.
* Good oral and written communication ability.
* Must be willing to follow all safety procedures and work in a safe manner.
* Must be able to work in a results-oriented, fast-paced environment as part of a team.
* Must be a self-starter and willing to take the initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.
* Must be willing to work scheduled shifts including nights and weekends.
* Must have a valid driver's license for the type of vehicle required for the position and be able to meet commercial driver qualification requirements, including be at least 21 years of age.
DESCRIPTION:
As a Shop Supervisor you will perform supervisor duties for a Truck Care Center which is an "on-highway" location providing light mechanical service and tire service to the Commercial Trucking industry. Responsibilities will include but not be limited to:
* Providing exceptional customer service to ensure long term growth in sales and profits.
* Delivering quality work every time.
* Communicating with internal and external customers.
* Should facilitate communications throughout the center while working closely with the General Manager.
* The Shop Supervisor is expected to assist in technical areas as needed.
* Working to ensure center profitability.
* Ensuring inventory is secured, stored and only accessible to the associates in accordance with company guidelines.
* Assisting with training, coaching and development of associates.
* Setting schedules so the center location is properly staffed with qualified personnel.
* Coordinating daily work duties by communicating specific work assignments and responsibilities to associates and holding them accountable.
* Working with and training staff in add-on sales and tire selling skills.
* Ensuring an atmosphere of professionalism exists at all times.
* Complying with all safety policies and practices.
* Implementing programs and procedures to ensure the safety of associates and customers.
* Ensuring service bays, part, and tire areas are clean, well maintained, and organized.
* All other duties as assigned by management.
REQUIREMENTS:
* High School Diploma or GED preferred (Vocational School a plus).
* At least one year of relevant experience in diagnostic, problem solving, and repair work (Service and/or management experience is preferred).
* Good computer skills.
* Good oral and written communication ability.
* Must be willing to follow all safety procedures and work in a safe manner.
* Must be able to work in a results-oriented, fast-paced environment as part of a team.
* Must be a self-starter and willing to take the initiative, able and willing to work without direct supervision, and be willing to attend appropriate training sessions.
* Must be willing to work scheduled shifts including nights and weekends.
* Must have a valid driver's license for the type of vehicle required for the position and be able to meet commercial driver qualification requirements, including be at least 21 years of age.
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