The job below is no longer available.
You might also like
in Dallas, TX
- $17.00 - $19.00
Verified per hour ACE Hardware • 6h agoUrgently hiring 10.6 mi Use left and right arrow keys to navigate - $17
est. per hour - $17
est. per hour - $12.00 to $15.00
Verified per hour Domino's Pizza • 30d agoUrgently hiring 7.9 mi Use left and right arrow keys to navigate - $12.00 to $15.00
Verified per hour Domino's Pizza • 30d agoUrgently hiring 11.8 mi Use left and right arrow keys to navigate
Conference Services Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Dallas, TX Dallas, Texas |
About this job
Conference Services Manager
At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Conference Services Manager, where you will liaise between multiple departments to meet the needs -- and exceed the expectations -- of your clients.
Hotel Overview: The Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over forty years, the Fairmont Dallas has been the setting for countless civic, social, cultural, convention and corporate events, but more importantly the setting for thousands of memories.
Summary of Responsibilities:
Reporting to the Director of Catering & Conference Services, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Ability to handle multiple projects concurrently while maintaining continuous client contact.
* Create menus, mindful of food costs, labor cost and kitchen capabilities. Obtain approval from the Director, CS&C when any special menus are sold
* Responsible for sufficiently washing room block, covers and average check for an accurate forecast
* Conduct and/or attend daily meeting to review event contracts to ensure last minute changes are communicated with Banquets, Kitchen and Stewarding
* Attend internal meetings as required
* Confirm event related information with client and disseminate information to all departments through e-mails, event orders, resumes and rooming list in a professional and timely manner
* Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
* Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
* Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
* Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
* Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
* Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
* Follow departmental policies and procedures
* Follow all safety policies
* Other duties as assigned
Qualifications:
* Experience in large upscale hotel conference planning
* Previous leadership experience within a similar role required
* Proven ability to plan and execute events effectively with a strong attention to detail
* Working knowledge of Opera Sales & Catering & Meeting Matrix
* Knowledge of forecasting and budgeting process
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication skills, both written and verbal required
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be able to provide proof of eligibility to work in the United States.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Be an ambassador for our exceptional offerings as Conference Services Manager, where you will liaise between multiple departments to meet the needs -- and exceed the expectations -- of your clients.
Hotel Overview: The Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over forty years, the Fairmont Dallas has been the setting for countless civic, social, cultural, convention and corporate events, but more importantly the setting for thousands of memories.
Summary of Responsibilities:
Reporting to the Director of Catering & Conference Services, responsibilities and essential job functions include but are not limited to the following:
* Consistently offer professional, friendly and engaging service
* Ability to handle multiple projects concurrently while maintaining continuous client contact.
* Create menus, mindful of food costs, labor cost and kitchen capabilities. Obtain approval from the Director, CS&C when any special menus are sold
* Responsible for sufficiently washing room block, covers and average check for an accurate forecast
* Conduct and/or attend daily meeting to review event contracts to ensure last minute changes are communicated with Banquets, Kitchen and Stewarding
* Attend internal meetings as required
* Confirm event related information with client and disseminate information to all departments through e-mails, event orders, resumes and rooming list in a professional and timely manner
* Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
* Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pickup, food & beverage and audio visual
* Create floor plans for each event to ensure banquets and clients are in agreement prior to set up
* Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
* Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated
* Conduct and/or attend daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
* Follow departmental policies and procedures
* Follow all safety policies
* Other duties as assigned
Qualifications:
* Experience in large upscale hotel conference planning
* Previous leadership experience within a similar role required
* Proven ability to plan and execute events effectively with a strong attention to detail
* Working knowledge of Opera Sales & Catering & Meeting Matrix
* Knowledge of forecasting and budgeting process
* Computer literate in Microsoft Window applications required
* University/College degree in a related discipline preferred
* Excellent communication skills, both written and verbal required
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be able to provide proof of eligibility to work in the United States.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts---and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities---throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific---as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Your Privacy Choices