Children's Center Ticket Sales Agent - Winter Seasonal - Vail Mountain (DH) (142194)

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Vail Children's Center is looking for motivated individuals to do the following:

Responsibilities Include (but are not limited to):

• To deliver outstanding guest service, provide quality information. 
• Accurately and efficiently process lift access products and Children's Ski and Snowboard  School products while capturing guest data.
• Focus - on line reservations process and implementation. 
• Perform accurate cash handling and follow proper departmental procedures. 
• Resolve any ticketing issues or on-line reservation problems; perform refunds under the guidance of the management team; when appropriate handle guest concerns and suggestions. 
• Assist with other details and responsibilities in the Children's Center such as the 3-6 program area and rentals.

Qualifications:

• High school diploma or equivalent - required.
• Ability to communicate fluently (written and oral) in English - required.
• Excellent communication skills and professional telephone etiquette - required.
• Ability to multi task - required.
• Able to handle a very busy environment - required.
• Basic alpine and snowboard terminology - required.
• Previous experience working with children and parents - required.
• Previous experience working in a guest service position - preferred. 
• Ability to pay attention to details - preferred. 
• Team player with above average communication, guest service and organizational skills - preferred. 
• Spanish extremely helpful - preferred. 

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 142195