Retail Selling Specialist - Hiring Now!

Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you’ll do just that, bringing the Magic of Macy’s to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service.

So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Job Overview:

As a My Macy’s Specialist, you will use your skills of superior product knowledge and awareness of your customer's preferences to provide outstanding service and drive top line sales. The My Macy’s Specialist should be the “expert” of the merchandise and department. Creates an enhanced shopping experience, delivers exceptional service and always makes the customer the priority. Sets the standard by acting as a Role Model to co-workers/peers. Advocates for the customer and communicates customer opportunities to store and district team. You will build lasting quality relationships with customers by gathering clientele information and contacting them to follow up on purchases, suggest new merchandise, and remind them of upcoming events. You will utilize these relationships to build your business while increasing repeat sales. Performs other duties as assigned.

 

Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool.  Details on Macy's schedule options are available during the interview process.

Essential Functions:

Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration

Achieve established business goals through client development, wardrobing and suggestive selling.

Develop new business and expand client base through aggressive networking, conducting special events and on the floor presence.

Regular, dependable attendance & punctuality

Qualifications:

Education/Experience:

• High School Diploma or equivalent. 
• A minimum six months related experience and/or training.

Communication Skills:

• Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Excellent written and verbal communication skills.

Mathematical Skills:

• Basic math functions such as addition, subtraction, multiplication, and division.
• Able to use a calculator.

Other skills:

• Must be able to function as part of a team.
• Possess a strong sense of urgency. 
• Must enjoy meeting and interacting with customers. 
• Possess a thirst for learning. Ability to collaborate and function as a member of a team. 
• Must possess a strong sense of urgency.

Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.

 

This job description is not all inclusive. Macy’s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.