Part Time Deli Clerk

Job Title:                                Deli Clerk                              

FLSA Status:                          Hourly

Reports To:                           Deli Manager

Maintains stock levels in the deli department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides excellent services to all guests
• Assist guests with finding items they are looking for on or off the sales floor
• Takes orders and other special requests
• Answers the telephone and assists guests using proper phone etiquette
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to Deli Manager
• Watches over service case
• Quality control
• Makes sure products are rotated, using first in first out method
• Garnish product
• Makes sure case and everything around it is clean and tidy; no messes or spills
• Be sure to have “New Item” signs and change out signs if things are on sale to the correct price
• Inventory and Temperatures
• Take temperatures of everything regularly
• Fill cupboards with containers, lids, spoons, tags, etc.
• Required to maintain food safety logs
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
• Other duties as assigned

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Ability to deal tactfully and effectively with guests and all personnel
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, and baler
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Lifting up to 50 pounds on an occasional basis
• Full range of upper body motion
• Must be able to work at a fast pace
• May be exposed to extreme temperatures

WORK SCHEDULE

• The Deli Clerk is an hourly position

• The shift to be worked will vary, including weekdays, weekends, and holidays

Festival Foods serves guests in over 25 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission!  Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.