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    Steven D Knope, MD 23h ago
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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Tucson, AZ
Tucson, Arizona

About this job

Hours are Monday- Friday 8am - 430pm

A little about the position responsibilities:

The Medical Assistant in this position will perform secretarial, reception, medical assisting initial patient needs and assessment functions. Provides outstanding customer service and ensures a smooth patient flow process by providing services at check in, scheduling patients with instructions, paperwork completion, explanation of procedures over telephone, making of appointments, assisting respiratory therapist with procedures and basic assessment of patients. Receives referrals from physicians, insures referring providers have obtained auth prior to scheduling, communicates with coordinators of multiple clinics to schedule patients and verify correct orders are written. Also assists clinicians in providing results to outside providers and clinics. Utilizes special knowledge, judgment and skills necessary to provide appropriate patient care.

At Banner-UMC, we offer great benefits and competitive pay! You will join a team that is a leader in health-care, and academic medicine!

You will be part of a team that is truly Patient Obsessed!

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About Banner - University Medical Center Tucson

Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is Southern Arizona's only Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. Our nurses' innovative, safe and thoughtful care has been recognized with Magnet designation from the American Nurses Credentialing Center. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program. For more information about Tucson, please visit: VisitTucson.org

About Banner Health

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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Job Summary

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

Essential Functions

* Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

* Assists providers with exams and minor in-office procedures which could include taking patients blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKGs. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

* Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

* Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

* Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

* Orders supplies and stocks patient care areas. Monitors inventory including medication/injectables and immunizations (e.g. expired medications/equipment and recalls).

* Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.

* This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge. Knowledge as normally obtained through graduation from an Accredited Medical Assisting Program. Completion of an approved medical assistant training program as defined by state regulations.

Medical Assistant Certification is required. If certification is not in hand at the time of hire, individuals will have 6 months from the date of hire to obtain certification. If not eligible for MA certification at the time of hire, must complete CEUs for ABR-OE, which meets CMS requirements for Meaningful Use. All direct patient care personnel are required to demonstrate competent performance of cardiopulmonary resuscitation (BLS) techniques for adults, children and infants according to the standards of a nationally recognized, standardized, credentialed healthcare provider course every other year.

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Preferred Qualifications

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.