Customer Support Supervisor

Aerotek is actively seeking qualified Customer Support Supervisors. Positions are IMMEDIATE needs.

Job Description:

- Collect assigned accounts to minimize delinquency and avoid litigation and losses. Adhere to federal and state laws.
- Effectively solicit present and former customers and new prospects by telephone, mail or in person to develop loans as assigned.
- Assist in coordinating activities within the branch to achieve volume, growth in net receivables, profit objectives and customer satisfaction.
- Attend Creditor Meetings for Bankruptcy hearings and hearings in Justice Courts for suits on accounts.
- Become proficient in all aspects of branch management in preparation for relocation to management position.
- Review contracts for accuracy and completeness. Ensure all documents are completed at time of loan closing. Attend closing at manager's request.
- In the absence of the manager, review daily transactions in branch to ensure conformance to policies and procedures.
- Review and investigate customer's inquiries and concerns. Explain various programs to fit customer's financial needs.
- Assist in hiring, training, and developing staff.
- Assist in meeting or exceeding established goals for the branch.
- Review daily transactions in branch to ensure conformance to policies and procedures. Ensure compliance to state and federal laws.
- Accountable for maintaining a professional appearance.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.