Customer Service Agent (Real Estate)

Job Description

A Customer Service Agent is a real estate agent who helps clients with their property purchasing and selling needs. As a Customer Service Agent, you will help clients get their home ready for sale and will advise them as they receive offers and will advocate for them during negotiations. This position is geared towards agents who have stellar customer service skills, are able to communicate well and are able to multitask with a vast client and real estate portfolio.

Job Responsibilities

• Follow up with clients on a regular basis before during and after their home purchase or sale
• Make appointments to take clients on home showings
• Help clients choose a price for their home that is competitive with the local market
• Keep informed on new home listings and sales
• Provide outstanding customer service to all clients in your portfolio
• Advertise your Customer Service Agent skills to the local community
• Network with other Customer Service Agents when advocating for your clients

About Berkshire Hathaway HomeServices Homesale Realty

The Homesale Family of Companies is the leading real estate company serving the Baltimore, Maryland, South Central and Southeastern PA real estate markets. Today, Homesale Realty has more than 25 offices with over 1,000 REALTORS®. Whether you are a buyer or a seller, or simply in need of exceptional real estate service, every Homesale team member conducts business with one Core Purpose in mind: We help people achieve their dreams.

Quality Reputation
With more than 27 real estate offices and over 1,000 real estate professionals, Homesale Realty continues to pave the way in the Baltimore and South Central and Southeastern Pennsylvania real estate markets. We are Central Pennsylvania's No. 1 home seller and Baltimore's fastest growing real estate company.

Quality Training, Tools, and Technology
Our goal is to help you succeed in your real estate career. As a Homesale Realty real estate agent, you are given access to top-of-the-line training and cutting-edge technology targeted at making your real estate career a success. Our tech tools help you streamline your business making it more efficient and profitable. As a real estate agent with Berkshire Hathaway HomeServices Homesale Realty, you will benefit from the expertise of a full-time Agent Services and IT Team skilled at optimizing marketing and technology opportunities to help our Homesale Realty real estate agents succeed.

Quality Leads
Quality leads are generated daily from our company website, www.Homesale.com, as well as our affiliate websites referring potential new clients directly to you. Our technology programs help you give your clients the quick and convenient service and resources needed throughout their home buying or selling experiences.

Quality Benefits
Berkshire Hathaway HomeServices Homesale Realty offers its real estate agents comprehensive medical and wealth building benefits packages. We give you options for retirement planning, protecting your income, and gaining peace of mind with affordable health care options and wealth building plans.

Quality Protection
Berkshire Hathaway HomeServices Homesale Realty has established "Risk Management Guidelines" to help safeguard our real estate agents and customers. As a real estate agent with Homesale Realty, this is a level of security that you can give your clients and yourself that other real estate companies do not offer.

Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general public.