Parts Assistant - Full-time / Part-time

Monday – Friday

$13 - $15 – Dependent on experience

Temp to Hire

*Seeking someone with auto parts experience or has worked in an auto parts store. Job Purpose/Mandate:

To assist parts manager in daily parts control. Provide a level of service to customers and service department , equal to and at the same level of service that our customers expect. Specific duties and responsibilities:

Applicant must have good customer service skills with internal and external customers . Answer phones and take messages, be able to fill orders and stock parts based on orders and inventory received. Keep parts and associated areas clean and organized . Deliver parts to customers. Ship parts. File. Paperwork. Applicant must be able to work well in a team environment , be an out of a box thinker in a fast paced, growing company always looking for better ways to serve our customers . Education and experience requirements:

High school diploma or equivalent. Some computer experience a must. Past experience with parts a plus. Must possess a valid driver's license with a good driver's record. Working Conditions :

Some office/desk work with a mix of warehouse and shop time working with parts

Tasks

• Receive and fill telephone orders for parts.
• Fill customer orders from stock and place orders when requested items are out of stock.
• Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
• Prepare sales slips or sales contracts.

Work Activities

• Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
• Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Detailed Work Activities

• Gather customer or product information to determine customer needs.
• Prepare sales or other contracts.
• Explain technical product or service information to customers.
• Advise customers on the use of products or services.

Work Context

• Telephone
• Contact With Others
• Deal With External Customers
• Freedom to Make Decisions
• Work With Work Group or Team