Field Service Rep 1

Follows Company defined protocols and procedures to clean/sanitize, disinfect medical devices between patient use.

Follows company defined procedures to perform quality control tests on Medical devices including the documentation and archiving tests results.

Prepares medical equipment, disposables and documentation for delivery.

Prepares, loads & unloads medical equipment into company vehicle following loading/unloading procedures.

Safely operates company vehicle to transport products to and from customer locations.

Interacts with customers to include patients and hospital staff on a regular basis.

Obtains and evaluates all information regarding service and product inquires and providing prompt responses & appropriate follow up.

Seeks out unmet customer needs and provides solutions or relays requirements to manager.

Processes documentation proof of delivery and pickup of products for appropriate inventory management and tracking purposes.

Provides support to internal and external customers by phone, electronically and in person.

Organizes and executes assigned work tasks to effectively and efficiently meet customer communicated timeframes for service.

Gathers customer feedback responding and/or escalating as appropriate.

Utilizes computer or other company issued electronic equipment to timely execute transactions and to accurately capture transactional data for company record keeping

Requires a High School diploma or equivalent.
Requires a 1 year of work experience in service related field.
Willingness to take a fitness test to determine ability to meet the physical demands of the job as outlined in the Job Safety Analysis.
Experience with Microsoft Office applications.
Possess and maintain a valid driver

license and pass MVR review.
Demonstrated attention to detail

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.