Arcade Attendant

Description

• Willingness to accept the most effective role.
• Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.
• Maintain the daily operation of the arcade within the guidelines of Retail Services operating procedures.
• Assists guests with change, redeeming tickets for prizes, and all courtesy transactions throughout the arcade.
• Works with third party to assist guests with game problems and knowledge of how to play the games.
• Assists in merchandising functions including display, inventory receiving, stocking and physicals, etc.
• Assists in all cash handling functions including POS system, registers and daily reporting.
• Assures arcade area achieves the highest standards in areas of cleanliness, presentation, and service.
• May be trained to assist in all retail outlets.
• Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

• Must have strong customer service skills.
• Excellent multi-tasking skills. Prioritizes and performs a variety of concurrent tasks with minimal direction.
• Basic math skills as they apply to cash handling.
• Must be flexible regarding scheduling as it is based on business demands.
• Successful completion of criminal background check and drug screen.

PHYSICAL REQUIREMENTS:

• Able to lift up to 30 lbs and able to stand for long periods of time.
• Ability to work in a loud environment with flashing lights.