Hotel Attendant

Perform duties as assigned to include but not limited to cleaning, maintaining, and stocking the following areas: lobby, laundry services, food service areas, guest rooms, hallways, pool area, deck, meeting rooms, Cast Member break area, public washrooms, staircase, and elevators.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and employees.

• Review section report to determine assigned rooms to be cleaned.

• Check with front desk personnel to determine room status i. e. vacant, occupied etc.

• Clean hotel guestrooms in accordance with hotel cleaning standards policy.

• Restock and replace all amenities as needed.

• Stock attendant/lobby cart with the appropriate supplies and cleaning chemicals daily.

• Clean all public areas including windows and mirrors.

• Clean and empty all ashtrays.

• Remove soiled towels from pool area and restock as needed.

• Maintain cleanliness of pool area, hallways, stairwells, public vending areas and Cast Member break area.

• Perform functions in laundry room to include but not limited to sorting, washing, drying and folding laundry.

• Restock clean laundry/supplies in appropriate areas.

• Empty all public and Cast Member trash containers when full.

• Load dishwasher with soiled dishes, utensils and cookware. Fill with detergent and start the cleaning cycle. Stock cleaned dishes in the appropriate areas.

• Clean all kitchen areas, mop and sweep floors, wipe down walls and ceilings, clean drains, vents and filters.

• Follow all safety rules and keep the work area clean and in an orderly condition.

• Conduct self in an appropriate professional manner at all times.

• Consistently follow through with the appropriate actions when asked to complete projects or tasks.

• Other duties as assigned.

To be successful in this position it will require the following skill set

EDUCATION and/or EXPERIENCE

1-2 years experience in hotel housekeeping operations/laundry service is preferred. This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and employees. High school diploma or equivalent is required. Must understand and speak the English language.