Interview this Week! Customer Service Rep.

Looking for a healthcare customer service representative in Tempe, AZ! Interview are this week! This job would receive inbound calls that could pertain to benefit questions, help locating a provider, and billing related questions

Job Description:

• * Provide assistance to members and/or providers regarding website registration and navigation
• * Document all activities for quality and metrics reporting through the Customer Relationship Management
• * Process written customer correspondence and provide the appropriate level of timely follow up
• * May coordinate member transportation and make referrals to other departments as appropriate
• * Maintain performance and quality standards based on established call center metrics including turn-around times

Qualifications:

• Customer service or call center experience (1+ years)
• Medical terminology/healthcare experience is a plus but not required

Pay: $13

Hours: Mon-Fri shift between 8am-9pm

Fortune 500 company with lots of room for growth!

Email your resume to Kelli at or call 602-567-7815.

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.