Customer Service Representative - Full-time / Part-time

Customer Service Representative to join the Customer Service team on a CTH basis.




Responsibilities include:
monitoring the repairs database

compile Evaluation Reports when necessary

work with tech support for repair-related issues

arrange for shipment of repaired motors * drives to customers

enter sales orders

enter purchase orders

contact vendors for RGAs when necessary for vendor repairs

contact customers over the phone or email to gather necessary information for RMA and credit returns

monitor RMA management on Sharepoint

Enter all RMA's for repairs into Oracle via Sharepoint

monitor Customer Service emails

M-F 8am-5pm

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.