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Customer Service Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Caledonia, MI Caledonia, Michigan |
About this job
RatePrimary SkillsDescription
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Other duties may be assigned Quality system knowledge including the quality manual, quality policy, and applicable procedures and work instructions. Answers telephone and direct calls to the appropriate person Enter in the computer all incoming orders following work instructions Answer incoming inquiries on orders, product, and pricing File customer orders and invoices Receives customer complaints and records appropriate information into the system Processes returns from customers Assist as needed with short paid invoices and any invoice discrepancies Assist in the implementing and updating of work instructions Process invoices daily
Skill/Experience/Education Mandatory:EDUCATION, EXPERIENCE, QUALIFICATIONS AND SKILLS
: High School Diploma or General Education Degree (GED) 1-3 years related experience and/or training Equivalent combination of education and experience Excellent Oral Communications skills Excellent Interpersonal skills
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