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in Rockville, MD
LifeSpa Service Coordinator/Receptionist - Part Time - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
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Location | Rockville, MD Rockville, Maryland |
About this job
Job Responsibilities:
Positive role model to all team members to make a happy work environmentServes as primary support for the LifeSpa Manager, technicians and guests
Ensures that every guest has a friendly, inviting and memorable experience
Educates guests on LifeSpa products, services, treatments and homecare regimens
Answers incoming calls, listens to our guests needs to schedule appointments or give service recommendations, and collects payment for services
Partners with the technicians to increase their guest retention and retail sales by scheduling the guest s next appointment during checkout and promotes the recommended products for their homecare
Drives service and retail awareness and understanding through individual and LifeSpa designed promotions
Ensures retail shelves are maintained by cleaning and stocking shelves as necessary or when retail product orders are delivered
Qualifications
Education & Experience
High school graduate or equivalent
Intermediate computer skills and proficiency with Microsoft Office Suite
1-2 years of customer service/receptionist experience in the salon and spa or retail industry preferred