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in Des Moines, IA

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Hours Full-time, Part-time
Location Des Moines, IA
Des Moines, Iowa

About this job

Field Service Technician (Sensormatic)
What you will do
  • Install, service, troubleshoot, repair, and perform maintenance on Company retail products and equipment at customer sites.
  • Keep track of your service calls via computer, including closing out calls once the customer is satisfied.
  • Maintain a parts inventory.
  • Teach customers how to use their equipment properly.
  • Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.
  • Use a computer to receive and prioritize work orders, with supervision from your manager when necessary.
  • Take care of other tasks as needed.
How you will do it
  • Mechanical aptitude and be able to use hand and power tools.
  • Excellent customer service skills.
Good communication and interpersonal
What we look for
  • A high school diploma or G. E. D.
  • 2 years of technical school training or military training.
  • 2 to 4 years of electrical and/or mechanical experience.
  • Experience with or knowledge of an oscilloscope.
  • Experience reading blue prints and schematic drawings.
  • A valid driver's license and safe driving skills.
  • Enough agility to be able to stand, squat, kneel, bend, crawl, climb, sit, climb a ladder and lift 30 - 50 lbs (occasionally overhead).
  • A clean background including references and drug screen
  • Proof of identity and legal ability to work in the United States.