Hotel Security/Night Houseman

Shift: Flex schedules- 3 days a Houseman and 2 days Security/Houseman -night shift (Friday -Saturday)

Job Description:

The Hotel Security/Night Houseman is responsible for the safety and security of our hotel and our guests as well as the cleanliness of the hotel during the evening hours.

The following is a representative list of the duties and responsibilities associated with this position:

Houseman Responsibilities

• Cleans and maintains the lobby and lounge area as needed
• Helps distribute soiled linens, sheets, terry, and pillowcases
• Distributes clean linen to the floor linen rooms when laundry attendants need assistance
• Helps housekeepers with supplies, cribs, and rollways
• Empties trash and linen from housekeepers carts
• Cleans and maintains floor linen rooms
• Cleans outside parking areas of trash and debris
• Vacuums corridors and stairways

Security Responsibilities:

• Patrols: The security guard must move around to patrol the various parts of the property. They check the doors and stairwells to make sure the locks are secure and no danger is lurking. Guards must patrol outdoors as well as room hallways and activity areas, such as the pool and spa. Guards are to keep up patrols and maintain communication with the front desk through the radio.
• Response: Hotel security officers respond to complaints and calls for help. Whether the guard hears a cry for help or is summoned by the front desk, he or she must be prepared to rush to aid a co-worker and/or calm the guest or guests in order to control a situation or until the local police can arrive if necessary.
• Surveillance: It is typically the role of the security team to maintain and monitor security cameras, alarm systems, and other electronic surveillance equipment. Working cameras are great deterrents to crime and can allow one security guard to watch numerous locations on the property simultaneously.
• Escorts: The security guard on duty often is called to escort unruly patrons from the property.