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Coordinator I -Technical Customer Service
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Waltham, MA Waltham, Massachusetts |
About this job
What you ll be doing...
As a Coordinator I - Technical Customer Service, you ll be a problem-solver, salesperson, device technician, billing expert and more all while being positive and professional. Multi-tasking may be a challenge for some, but if it s your kind of challenge, this role may be perfect for you. And you ll also be a hero when you solve our customers challenges.
What we re looking for...
Responsibilities:
- Actively listen to each customer with patience and courtesy.
- Use your troubleshooting and problem-solving skills to come up with solutions.
- Use your great communication skills to resolve customer s device, billing and service concerns.
- Excite customers about how new solutions can positively impact their lives.
- Build customer relationships earn their loyalty and trust by being polite and helpful.
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