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Hours Full-time, Part-time
Location UNIONTOWN, OH
UNIONTOWN, Ohio

About this job

We have the following open position for a Customer Service Representative - Health Insurance. Please communicate with me via email do not call.

Crucial to this position is attendance. knowledqe of health insurance and commitment to a iob. Please don't send candidates with a job hopping background.

Please submit resumes for review, Would like a start date of Mondav. October 16.

Thank you.

Customer Service Representative - Health Insurance

The position is outlined below

We have 1 position open which would be LONG TERM temporary with the possibility (no guarantee) of hire.

Pay Rate: $12.00-$13.00 and is based upon customer service experience and healthcare insurance knowledge

Schedule: Monday through Friday from 8:00 to 5:00.

Please email resumes of candidates which fit the criteria below

JOB SUMMARY: A professional and highly motivated Customer Service Representative is needed to make and answer calls from 8:00 a.m. to 5:00 p.m. Monday through Friday

RELATIONSHIP: Reports to Customer Service Supervisor

JOB RESPONSIBILITIES•

Provide front-line phone customer service to policyholders (members), providers and internal customers.

A typical day will likely involve fielding between 75 to 100 calls. Ensure customer satisfaction and strive to ensure service standards are met Verifies insurance eligibility and benefits of patients.

Develop and maintain a solid working knowledge of the industry and of all products, services and processes performed by the team.

Communicate effectively and professionally with both internal and external customers to resolve questions and issues.

Demonstrates professional etiquette and courtesy when interfacing with customers.

Strong verbal communication skills, Strong written communication skills and Great telephone etiquette

No sales / telemarketing involved.

JOB REQUIREMENTS:

Education: High school studies; some post high school course work preferred

Experience: I year customer service experience required and MUST have 1 year experience with health insurance.

Knowledge: General knowledge of health insurance operational functions. Familiarity with health insurance claims policies and procedures and medical terminology. Coding knowledge is extremely helpful.

Attendance is crucial to this position. Unscheduled call-offs must be minima'.

All Candidates must pass a PrideStaff background check and drug screen, and must provide two professional job references.

Staffing Done Right!

PrideStaff has won multiple Best of Staffing Awards for our great relationships with candidates. Our candidates consistently rank us as one of the top staffing agencies in the country. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network employers across the country. Our Recruiters will help guide you with career tools and resources. We are pleased to offer a comprehensive benefits package to our Field Associates that provides peace of mind as you live and work.

· Medical, Rx, and Wellness Benefits

· Dental and Vision Plan Options

· Short-term Disability

· 401(k) Retirement Plan

· Holiday Pay

Why PrideStaff?

Work with a Staffing Firm that works for you! PrideStaff can offer you a wide-range of rewarding career options. We help you find the job that best matches your skills, interests, and goals. With locally-owned offices throughout the country, PrideStaff gives you the inside track to great jobs with 3,000+ employers. You may be on a temporary assignment now, but you are not temporary to us! We want to be your life-long talent agent.

See what some of our Field Associates have to say:

“They don’t make you pay to search for jobs, they are searching for you"

"PrideStaff was able to find a job that fit me"

“Without them I wouldn’t have the position I have now"

Work with an agency committed to being your long term partner in staffing.

Work with PrideStaff!

Apply today by calling (330) 510-5700.

Or visit: www.pridestaff.com/akron for a list of this job and many others.

Job #288687