Field Specialist (Travel & Tourism) - Part-time

A Field Specialist is a non-licensed tour guide who assists groups while on tour in New York City. The primary function of this role is to maneuver groups through the city in a timely manner according to the WorldStrides itinerary. Field Specialists assist groups with arrivals and departures from the three major airports and facilitate walks through the city for meals, Broadway shows, group photos in Times Square, and shopping. This is a seasonal part time position with a variety of shifts between mid-January and June 30.

Responsibilities:

·        Efficiently and effectively handle groups and vendors in a customer focused manner.

·        Manage issues that  arise  with the group at the Airport and throughout the city.

·        Tactfully manage stressful and challenging situations.

·        Sensitive and flexible to our group’s needs.

·        Report problems to Tour Central as advised.

Qualifications:

·        Must have availability during peak times – March through June.

·        Team player that works well with students, teachers, local vendors, and WorldStrides Field Staff.

·        Time management and customer service skills.

·        Detail orientated.

·        Critical thinking and creative problem solving skills.

·        Basic fundamental computer literacy/skills.

·        Excellent oral communication skills.

·        Ability to navigate a group through the city by foot and subway efficiently.

Perks at Work:

·        Restaurant dinners provided with assigned groups.

·        Opportunities to attend pre-selected Broadway shows at no cost with assigned group.

·        Paid down time.

·        Paid time/travel expenses when assigned to the airport.

·        Excellent source of supplemental income!!!

Please click on the link belwo to apply for this opportunity: