Drive-Thru Supervisor

The Drive-Thru Director is responsible for helping the Drive-Thru Director mold a team that creates a “REMARK”able experience for every guest through speed and accuracy.

Requirements

• Food Handler’s License
• Minimum education experience: high school diploma or GED
• Experience: preferred, but not absolute

Responsibilities

• Helping to open/close the restaurant
• Completing daily set-ups for the Drive-Thru, as requested by your Director
• Daily mini-meetings with your Director to assess the needs of the Drive-Thru
• Helping to grow DT sales through raising the number of cars served per hour, every hour
• Generating ideas to create an effective DT environment
• In addition to providing Chick-fil-A’s trademark 2nd Mile Service, pushing the DT for speed AND accuracy
• Helping to maintain task checklists for the drive-thru
• Ensuring the cleanliness of the window, register area, headset area, iPOS path, and iPads
  • Use of pressure washer will be required, in some cases
• Daily uniform inspections, taking note of pieces that need replacement
• Allowing disciplinary issues and employee disputes to be handled by the Drive-Thru Director and  Human Resources Director
• Gathering intel for worker’s compensation claims
• Any other tasks related to your area deemed necessary by the Drive-Thru Director or the Owner/Operator

Tools

• Your Board of Directors
• iPOS iPads
• @Chick-fil-A
  • e-Train
  • Customer Experience Monitor

Pay and Benefits

• Min $12/hr
• Flexible schedules available
• Free meals and beverages
• Access to the Corporate Chick-fil-A Discount Program
• Ability to apply for Chick-fil-A scholarships
• Benefits package totaling up to $5,000. Options include:
  • Health/Dental insurance
  • Vacation packages
  • Gym Memberships
  • Gift cards
  • And more!