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in Chicago, IL

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Hours Full-time, Part-time
Location Chicago, Illinois 60603
Chicago, Illinois

About this job

A third party dental support organization that handles all billing and customer service functions for dentist offices across the Midwest is hiring 5 Schedulers for their growing office! They will provide hands on training and are seeking motivated professional health care individuals!

Must Have Qualifications:

  • 6+ months of customer service health care experience (medical receptionist, call center, insurance verification, etc)
  • High School Diploma
  • Must be able to work a shift M-F between 7am-7pm and potential Saturday mornings.


Typical Day:
-Candidates will be fielding customer service calls from patients scheduling dentist appointments, following up on claims, working with providers
-Will take on average 45-50 calls with an average handle time of 3-4 minutes per call
-Situations could include patients calling in and asking around appointment information; patients may ask about clinical requirements: customer service rep will help triage the call or get them in touch with the right person
-Will need to learn specific requirements and styles of each dentist office that they support. ("Dentist John needs this when scheduling appointments, he also requires this follow up) - attention to detail and ability to follow a process when given is going to be really important




About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.