Training and Engagement Coordinator - Part-time

We are looking for a Training and Engagement Coordinator for our busy office! This position is part time with flexible day time and some early evening hours for training classes. 

Objective:
The Training and Engagement Coordinator is expected to perform a variety of duties for the engagement of CAREGiversSM. They are expected to meet the needs of the CAREGivers and develop and maintain a workplace culture that retains quality CAREGivers, and organize and execute the training programs for CAREGivers.

Primary Responsibilities:

• Answer each incoming call in a friendly, professional and knowledgeable manner
• Create a monthly training calendar
• Assist in conducting CAREGiver orientation with Hiring Manager
• Evaluate and update orientation and training material as needed
• Assist in planning quarterly CAREGiver meetings
• Schedule and conduct CAREGiver trainings, In-Services, and Alzheimer's Training
• Plan and execute a schedule that ensures each CAREGiver has appropriate QA visits
• Conduct client/CAREGiver introductions as needed
• Log all client and CAREGiver activity utilizing the software system
• Demonstrate open and effective communication with owner, manager, colleagues and CAREGivers
• Maintain regular attendance at the office to execute job responsibilities
• Ensure Home Instead Senior Care standards are met and upheld

Experience/Education Requirements

• High school graduate
• LPN may be considered
• At least one year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver’s license

 

Each Home Instead franchise is independently owned and operated.