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in Austin, TX
Computer Repair Tech
•30 days ago
Hours | Full-time, Part-time |
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Location | Austin, TX Austin, Texas |
About this job
Our client, a fortune 500 company, is seeking an experienced Computer Repair associate in Austin, TX! Serves as the primary customer contact for equipment support and service Coordinate Move/Add/Change (MAC) process Provides on-going end user training on equipment Services Delivery Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications Break-fix activities account for 70% of role responsibilities Provide IP address support- and performs basic equipment problem diagnosis Perform printer mapping to PC as required Escalate printer network issues to appropriate resource Remote device management and control Device Configuration (Enter IP address, scanning templates, User access