You might also like
in Providence, RI
- $34
est. per hour Medline • 30d agoUrgently hiring 19.8 mi Use left and right arrow keys to navigate 
$20Verified per hour Citizens • 3h agoJust posted Urgently hiring 5.6 mi Use left and right arrow keys to navigate- $33
est. per hour SYSCO • 6h agoJust posted Urgently hiring 16.5 mi Use left and right arrow keys to navigate - $15
est. per hour Advantage Solutions • 12h agoUrgently hiring 5.3 mi Use left and right arrow keys to navigate - $15
est. per hour WALGREENS • 4h agoJust posted Urgently hiring 13.1 mi Use left and right arrow keys to navigate
Claims and Returns Representative - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Providence, RI Providence, Rhode Island |
About this job
Top 3-5:
1. customer service in a retail based call center (dealing with customer complaints
2. Excel - they will use it daily which is incorporated with their internal system
3. Written Communication - they are communicating via email as well as one of their main portals for customer interaction
4. Call Center - communication and articulations is important
5. Computer skills: learn and adapt to new system
Job Description:
- receives incoming calls, emails, electronic information and other correspondence involving customer disputes
- researches and resolves issues preventing payment, effectively communicating results to customer and other internal resources
- Qualifies validity of dispute and processes credit to customer account
- Escalates sensitive of high priority disputes for further action
- Provides administrative support by retrieving backup documentation including invoice copies, proofs of delivery, deduction backup, and other operational input
- Records and escalates pricing disputes to internal Pricing Team
- Properly maintain department files including scanned documentation and records in database
- meets deadlines and expectations for processing turnaround
- Performs other job duties as required
Shift:
10:30am-7:00pm after training
About Aerotek:
Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.
Your Privacy Choices