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in Novato, CA

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Hours Full-time, Part-time
Location Novato, California 94915
Novato, California

About this job

Working as a Customer Service Representative and Administrative Assistant for a high end bedding company. The ideal candidate will be proficient in Excel, be customer service oriented and hungry to get into an office job!

Job Description

We are seeking to add an Order Entry Specialist to our team! You will be responsible for accurate data entry and order fulfillment.


Responsibilities:

  • Maintain customer relationships
  • Ability to communicate and manage heavy volume of email interactions
  • Order fulfillment and confirmation which includes pricing verification, freight terms, payment terms, etc.
  • Providing hands on support to customers, agents, warehouses, distributors, etc.
  • Prepare, organize and maintain documents for the department.
  • Create and maintain logs for internal tracking purposes
  • Review discrepancies in data received
  • Advise supervisor of issues related to order and/customers


Qualifications:

  • Previous experience in customer service field for minimum 3 years.
  • Strong verbal and written communication skills
  • Strong teamwork and collaboration skills
  • Ability to manage time efficiently
  • Proficient in MS Word, Outlook and Excel
  • Ability to work well in a fast-paced environment
  • Ability to multi-task
  • Strong organizational skills
  • Deadline and detail-oriented




About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.